What my clients say

New Awareness   •   New Choices   •   Personal Power

I've been privileged to work with some amazing people throughout my coaching career.  Before deciding if you'd like to work with me, please see what some of my most recent clients have said about the work we have done together.

*Pseudonyms have been used in some testimonials at client's request.

"I worked with Tom over the last 3 months, I am very grateful and thankful for the opportunity and for his time and stewardship in this process, for his commitment and benevolent challenging and for his ability to listen and really hear what I was saying and in helping me to untangle things into bitesize and 'doable' chunks. Thank you!” 


"I recently worked with Tom on a team day for our fundraising team, many of whom now work remotely from across the UK (and beyond!). Tom was super flexible and responsive to our needs in the build-up and planning, and brought a lovely presence to the day - helping us set our own ground rules, keeping the day flowing but allowing the voices of the volunteer facilitators and contributors to speak the loudest. It's been a pleasure working with Tom, and I hope we get the chance to work together again in the future."

Tim Brown - Head of Fundraising, Oxfam

"I worked with Tom over 3 sessions, this involved a real deep dive into exploring my values, my goals and the current barriers preventing me from achieving them."

"Through active listening and questioning, Tom established a deep understanding of how to get the best from me by forming a trusting and safe space, where I felt empowered to be autonomous. I would recommend Tom's coaching to anyone, it has increased my self-awareness and enabled me to achieve one of my goals."

Fran C - Psychotherapist

"I decided to take advantage of the special ‘one off’ coaching sessions that Tom was offering and found the Values Elicitation and Exploration session very helpful. The structure of the session was very interesting and provoked some deep thought. Tom walked me through various exercises and helped me better understand what was truly important to me, and how my values aligned with my life as it is and my future goals. He challenged me to think more deeply, but always in a very supportive way."


"I would highly recommend Tom to anyone looking to gain clarity around their values and beliefs."

Jill Brown - Executive Coach

"I recently had a one-off coaching session with Tom which focused on ‘Immunity to Change’. It was a very interesting subject which involved a ‘deep dive’ into challenging some underlying beliefs and assumptions. I thoroughly enjoyed the session. Tom created a warm. Safe and supportive environment in which to examine and explore certain patterns of behaviour. He also provided practical strategies to work with after the session."


"Tom is a pleasure to work with, and I would have no hesitation in recommending him to anyone looking for coaching support."

Jill Brown - Executive Coach

"Tom facilitated a successful two day workshop for WWF and one of our key partners. Tom is calm, thoughtful and present throughout his delivery and adds real value by his ability to cut through often diverse and complex concepts and discussions by breaking them down into clear and manageable chunks. He kept us all on track at a reassuring and purposeful pace, ultimately enabling us to achieve our objectives for the workshop. Working with Tom was a great experience."

Sarah Giles - Head of Managed Partnerships, WWF 

"Tom was able to extract from my busy mind the things that were holding me back. Together we were able to identify and confirm where things that were holding me back were coming from and how I would either move on or accept those things. Ultimately, I knew what I needed to do but by going through the coaching journey with Tom, those ideas and actions felt validated. He helped me extract my dreams and aspirations and make them a plausible reality … which I am now taking action on."

Sarah McEntee - Communications Expert

I had a very enlightening coaching session with Tom, who is an exceptionally talented coach. Tom guided me through a coaching model called ‘Immunity to Change Mapping ‘, which I hadn’t comes across before, but which really helped me clarify my goals."


"There had been something playing on my mind, which didn’t feel right, but I couldn’t put my finger on what it was.  Working through the model and particularly the area around your unconscious mind, I had a lightbulb moment.  I realised why some of things I had been doing, which I thought I should be doing and enjoying, weren’t giving me the desired outcome.  Working through this I was able to set a clear goal, knowing it was aligned to what felt right for me and would give me a much higher chance of success."


"Tom put me at ease straight away and I felt like I did a lot of talking.  I just let my thoughts flow, which I think is what helped me to uncover what was actually going on beneath the surface. I would highly recommend Tom and this model if you are trying to get clarity around setting goals.  It feels great now to have a clear focus on what I am aiming for."

Gill Paulson - Graduate Career Coach

“When Tom first told me about the concept of his Values session I became aware that many of my past work frustrations had been linked to my values not being met by the role I was in. As a new business owner I thought it was important to understand more deeply what my important Values were, assessing how well they were being met, and devising ways to ensure that they would continue to be met in my work role."

"Tom was very engaging and helped me to deeply explore my beliefs, identifying 8 key values that were vital to my career happiness, alongside providing helpful tools to allow me to keep checking in on my progress with them. I found the session really interesting and valuable, and would recommend it to anyone who wants more clarity on finding their ideal career progression.” 

Tom Ormsby - Founder, Raiven AI

“In January 2023 I had a 90 minute session on anchoring with Tom. I’ve not worked with him before and he immediately came across as approachable, and I felt at ease and that I could trust him to work with me for my benefit."

"The session proved to be engaging, and enabled me to address two aims – to apply anchors to myself as well as to know how to do this for clients (as a coach). I focused on being able to fire up a resourcefulness anchor when I want to – I had a recent experience that I could easily use to set the anchor and I’ll have a chance to use it next week. I found it so motivational that the next day I recorded a script to use on myself for another anchor. I’m excited to now see the results in action."

Helen Franklin - Director, Free To Lead

“The anchoring session with Tom provided me with some really great and practical tools. As a result of the session, I'm feeling much more positive and able to deal with feelings of self-doubt in a much more constructive way. I can honestly say that the short session had a big impact on me.”


Emma James-English - Partnerships Manager

"I had an excellent coaching session with Tom exploring NLP Anchors and how they could help me. He created a safe and confidential space for our conversation and I found myself in very capable hands. We were able to successfully apply the anchors and I am amazed at how well they are working for me."

Lorraine Brears - Cassini Coaching & Development

"Tom is a gifted and talented coach.  His calm and welcoming demeanour coupled with his laser focus and insight guided me to the exact place I needed to go.  I would recommend him as a coach, mentor, facilitator and teacher.  The benefits of working with Tom far exceeded my expectations." 

Gwendolyn Jones - Diversity, Equity & Inclusion Specialist

"Tom ran a brilliant two day session with the Funding & Strategic Partnerships team at Oxfam. His expert facilitation skills and knowledge of how to create high performing teams meant we had a highly productive and enjoyable two days together as a team. He was highly organised whilst being responsive to emerging ideas in the room. I would highly recommend Tom and hope we work together again soon."

Renata De Groot - Director, Funding & Strategic Partnerships

"Tom is brilliant at supporting you as a professional coach whether you know what it is you’d like to achieve or whether you’d benefit from more continuous ongoing coaching to work through what’s important for you in that moment. He is focussed, diligent and asks the right questions to help you see things in a different light. I genuinely started to refer to him as a mind wizard! I would highly recommend Tom to anyone who expressed a desire in coaching as he is fantastic at his craft and a genuine, down to earth and kind person. I will definitely be in touch with Tom in the future for more coaching."

Sam Logan - Performance Consultant

"Tom facilitated an external workshop superbly. His calm and thoughtful manner set a really good tone for the workshop and the tactics he introduced enabled us to have an honest and open conversation, enabling us to get to the outcomes we wanted. I would highly recommend him. "

Claudia Codsi - Head of Partnership Development

"I had 3 sessions with Tom and was blown away by the discoveries and progress made in just those sessions. The questions Tom asked really led me to find resolutions and make peace with some limiting beliefs that had held me back for years."

"I truly recommend Tom to anyone who wants to release self limiting beliefs, discover their values and purpose and go on a journey of growth."

Vic Read - Regional Manager

"I feel so lucky to have had the opportunity to work alongside Tom, been coached on a 1:1 basis and also attended a number of his excellent workshops. However you experience Tom, what you see consistently is a dedicated, highly professional, intuitive person that genuinely wants to enable people to find their why and to gain clarity so that they can make choices that will really make a difference."

"I have experienced this first hand with Tom with how he has supported my own journey. He is a committed, kind and generous person who you immediately connect with. He creates a safe, non judgemental space and has the superpower of being able to ask the perfect question at the perfect moment which results in having a huge impact on your thinking. His passion and appetite for learning, being open to all possibilities and insatiably curious only serves to further develop an already highly skilled, talented and accomplished professional."

"If you are looking for someone to help support you or your team in their journey then I cannot recommend Tom highly enough. He is simply awesome!!"

Sally Smith - Senior Talent & Performance Partner

"I have known Tom for some time and found instant connection due to his work ethics, respect and passion he has to support people. His workshops are focused, inclusive, create a safe environment for learning and growth and Tom is approachable and compassionate. I have made significant changes to achieve my goals since I attended his workshops. I totally recommend working with Tom to help you make astonishing changes you life."

Divya Shah - Executive Coach

"Tom's approach of listening and prompting, along with our alignment of appreciating a deep-dive in analogies and metaphors allowed me to re-evaluate my career thus far, clarify my values and has supported a greater understanding of myself."

"I have experienced counselling before, but this was my first coaching experience and I am really pleased with my progress across the sessions. I feel much more aware of some ways in which I can be a barrier to myself, and Tom was able to help me challenge my thinking and work out some key details which will help me move forward. The inner voice of my imposter syndrome is significantly quieter too."

"By the end of the sessions, I had changed my perspective from seeing two possible paths, to imagining myself on a chessboard with any number of options for my next step. I am no longer in a huge rush to make a decision and feel much more grounded in my current role. I have much more clarity on how I might move forward too." 

"The sessions were positive, enjoyable and I am really grateful for the progress I have made."

Lucy Robins - Teacher & Tutor

"Tom coached me for about 6 months during what was then a difficult time for me. I did not know Tom, and took a leap of faith when coming across his content on LinkedIn, I am however so glad I came across his path. I immediately connected with him, and that was the start of our coaching journey."

"Tom is very personable, and while using an array of coaching techniques, helped me navigate through the uncertain period, in order to clarify what mattered to me. My "ah-ah" moment came when I defined my statement of purpose, which now helps me make my professional & personal decisions. Thank you Tom! I highly recommend you."

Valerie L'Hours - Head of Programme Delivery 

"I started coaching with Tom as I wanted to start my own business, but lacked the confidence, had low self-esteem and didn't have any self belief. Throughout our sessions Tom would look at my way of thinking. He gave me many tools to reframe my thoughts and look at myself and my life differently. Tom is excellent at listening, gauging the situation and your current thought process. He then asks questions that challenge the way you are looking at things and helps lift your limiting beliefs, but at only at a pace he knows is right for you and adjust his process accordingly."

"As our sessions developed Tom challenged me more, but it was exactly the right time for me to be challenged in such a way and made me look at myself harder and grow even further and faster. If he had challenged me like that at the beginning of our sessions, I would have found it hard, but Tom is very good at assessing where you are in your personal growth and directing his coaching accordingly."

"Our sessions have made a huge difference to me personally, in my personal life and in my personal development. When I look back at the start of our sessions, I feel I am a very different person to when I started with Tom and that is down to Tom and his fantastic style of coaching. He is warm, kind, encouraging, knowledgeable and just very good at what he does. I genuinely can't recommend Tom highly enough."

*Natalie Simpson - Interior Designer

"I was first introduced to Tom when I was just commencing my job search following the decision to take voluntary redundancy from my current role. One of the things that attracted to me to Tom was that he had also made the journey out of the same organisation and would be able to fully understand the process and all the fears and apprehensions involved."

"I wasn't too sure what to expect, but the process ended up being far more valuable than I could have ever imagined. It was clear from the first session that we just clicked, and Tom's natural ability to build rapport and make you feel at ease immediately enabled me to fully open up and be fully open to the work that was then to come." 

"The work in itself not only helped me professionally, but it has made such a difference to my life in general. Tom, thank you for all your support and to anyone considering Kellenva Coaching, I would highly recommend Tom as an exceptional coach."

Chloe Howland - Talent Acquisition Manager

"I reached out to Tom as I wasn’t in the best place with self confidence; feeling I was failing with my work/life balance and wanting to know if my career path was the right one for the longer term."

"Tom was brilliant at setting me tasks ahead of our coaching sessions and I feel we built a great coaching relationship where both I and Tom were really honest. I got the push I needed to dig deep with understanding my values, beliefs and who I wish to be in all aspects of my life."

"Tom has been fantastic in enabling me to understand myself better and having clarity on how I can be more effective in and out of work."

"I’m now more confident, and have the mechanisms in place to enable me to be my best self and strike that balance of home & work.  For anyone questioning should I get a coach, do it & Tom is the coach to go with."

*Sue Edwards - Regional Manager

" The sessions we had were really valuable, you planted a seed with me and I've moved on quite a bit since."  

"I'm taking an exam at work to give myself a better skill set and I've started to focus on myself instead of others."

"These are small things, but things that have made a profound difference!"

"You're good at what you do, it was totally worth it, thank you very much."

*Steve Crowthorne - Civil Servant

"Tom has helped me gain clarity into my current life situation in a gentle and thought-provoking manner. I would have been unable to see the ‘wood for the trees’ on my own and have had some major emotional breakthroughs during our time together."

"Having never had coaching before, I was unsure of the process, but Tom soon put me at ease. I would say that Tom’s coaching style really allows you to get a lot off your chest, if you want to, but he also used some useful coaching techniques and exercises when I was at a loss or unfocused in a session."

"I found the whole process truly transformative, and by the end of our sessions realised I had achieved most of our agreed goals! I’ve now transitioned out of one career and into a new phase of my life with a positive spring in my step thanks to Tom."

Sarah Adams - Web Designer

"My coaching sessions with Tom have massively grown my self confidence, as well as helping me to see more positives in life and push away negative thoughts; particularly when overthinking things, which has had a major positive impact on my life and mental well-being!"

"I felt comfortable with Tom, that I could be completely open and honest about myself and my challenges, knowing he is not there to judge me, but to guide me to help me change my way of thinking for the better, which has worked wonders for both my work and home life!"

Pete Syer - Somelier

"I found working with Tom quite different to what I expected, let me explain - I thought I would voice a particular concern and Tom would provide an answer or a suggestion but no, it was far better than that - I would voice a concern and Tom would ask a question which would make me think and then rethink to come up with a workable solution through discussion  - absolutely brilliant".

"I have worked with Tom for a few weeks now and have come away with strategies that have not only helped me through a current problem but can be utilised in all areas of my life; the strategies are now intrinsic to my thought process". 

"Tom is a fabulous coach where no area of life is out of bounds, he is easy to talk to and totally professional.  I would highly recommend utilising his knowledge and expertise.  I will not hesitate to contact Tom as and when I need his guidance". 

Kim Rootes - Secondary School Teacher 

"Tom's style gave the space and safety to see myself anew. The very different and active way of listening and questioning helped me in ways that aren't possible in the hum drum of daily life or with friends and family".

"The impact on me has been increased self awareness, perception of the stories I tell myself and to loosen the hold they had on me. I have new colourful feathers in wings of awareness".

Ben Morris - Manager, Financial Services

“Tom created a relaxed environment, which enabled me to feel I had a safe space to be open, honest, vulnerable and share my innermost feelings and experiences. We progressed at a pace that felt to be led by myself, so I was able to reflect in the session itself or spend more time outside of the sessions to reflect deeper if that was what I needed."

“I had explored a lot of deep feelings and raw emotions in the first session and even though this initially felt to me as a huge mountain to climb, I immediately felt by the end of the first session that I had made a very important step towards healing and that with Tom's coaching I would be able to get there. Over my time  working with Tom, I felt completely heard and understood and this brought me peace of mind that I had not only articulated my self, but that Tom was able to work with me to pinpoint the key issues that were impacting me."

“Tom did not fill the silence when I stopped talking. At times it felt uncomfortable, but it was absolutely the right thing to do as it allowed me to really sit in the discomfort I felt and feel the weight of my own emotions. Looking back this was very much a breakthrough moment for me. Tom was very attuned to what I needed even when I didn't know it myself, I would highly recommend Tom as a coach."

Becky Candy - Change Manager

"Tom is a brilliant coach, he has this knack of saying nothing but actually saying a lot. When I started working with him I was stuck in a bit of a rut. We set goals at the beginning of our first session and everything we did was laddering up to these. He helped me to retrain my thought process and to see that I was equipped with a toolkit to manage my stress better than I'd ever been able to. I can honestly say that something that sounds small has genuinely changed my life!"

"Tom has a wealth of knowledge about coaching and psychology, it is clear that he is very passionate about what he does. He's really approachable and doesn't do the thinking for you, but instead allows you the time and space to do it yourself. What I really liked was that we had a chemistry session to see if we would get along, it's as much about you feeling comfortable working with Tom as it is about him knowing he's the right person to support you. I realised so much about myself from the sessions I had with Tom, they were more insightful than anything I've had before. If you're debating coaching, I can't recommend Tom enough!"

Lauren Ratcliff - Digital Designer

"From our very first meeting Tom made me feel comfortable and safe. Tom's approach to coaching has led me to challenge my own way of thinking and behaving and explore both how and why I have carried these with me.

With Tom's questions and support I feel that I have been able to delve and explore my own internal processes which has given me great insight.  I have found a new sense of confidence within myself, and my ability, as well as identifying coping strategies which I have put into practice."

"As an individual who has previously found it challenging to be open, let alone explore some of my innermost thoughts, the space felt so safe. Tom listened intently and gave me time to process and think more; challenging me, in a gentle way, when he could see there were things left unsaid, that I was hesitant to voice.  I can hand on heart say after each coaching session I came away feeling lifted and renewed, even after some of the more challenging sessions."

"Following my coaching, I feel the greatest benefit gained undoubtedly has been my new-found confidence and renewed drive to proactively explore new opportunities.  Consequently, this has led me to starting a new role and challenge that I can not wait to begin!"

Melanie Potter - Ecosystem Project Support

"I was completely blown away by the support and insight that I received and gained during the time we have spent together. This helped me both in personal and professional matters and I cannot begin to thank you enough for everything."

"I really appreciated your relaxed and thoughtful approach which allowed me time to think through what I wanted to say and to actually speak about myself. Whilst some of the questions you posed were difficult at times, they were necessary in order to ensure I could see all angles of what I was going through and gain new insight into parts of myself that I hadn't explored before."

"Our sessions ultimately resulted in me now being more confident and happier in my working life and have enabled me to move forward after being able to reflect on what I want. The feedback from colleagues showed me that our discussions have led to positive results, and now I recommend coaching and you to other people."

Zoe - Online Merchandiser

"The approach that Tom took made me feel at ease, so much so I was happy to talk about scenarios out of work and I felt this helped get to my desired outcome. I felt there was a real rapport with Tom, he paid a genuine interest in me and what I wanted to get out of the sessions.  It felt like he knew the best approach to take with me, to help find my own way to the answer."

"The experience posed comfortable and uncomfortable questions which is exactly what I wanted. Having someone there to bounce ideas/thoughts off in a really safe environment was exactly what was needed at this moment for me. It wasn't intense and the pace was set at a level I was happy with whilst trying to do the day job too.  As it was 1-2-1, it was far more personal, and the private environment also made me feel 'safe' so the learning was more honest."

"I would highly recommend Tom as a coach, and have recommended coaching to others already off the back of the experience I had!"

Greg Trumper - Branch Manager

"Tom is an excellent coach.  His style put me instantly at ease and I felt comfortable being myself with him from the off.  His questioning enabled me to explore the subject areas and gain a greater understanding of myself."

"Tom was able to tailor the sessions to my current mindset easily and I felt comfortable opening up to him.  Coaching for me has been the most natural experience I have had in a learning environment with my own self awareness being my biggest learn.  I am now more aware of my impact on others and engaging people differently."

David Smith - Branch Manager

"The whole experience gave me an opportunity to take time out and reflect on how I work and my impact on others. With Tom's help, I had a clear goal of what I wanted to work towards, and found I was able to make great progress on this.  Tom kept me on track whilst still allowing me to go off on tangents. This meant we could talk freely and I could really question myself. " 

"Tom was laid back and calm, he's an active listener and wasn't afraid to make me uncomfortable, sit in silence, or probe to help me question my language or choices.  Tom's coaching was personal and tailored to my needs and has given me the mindset and tools to check myself and my style. It is still down to me to implement this and apply it on a day to day basis."

"I would use coaching again if I began to struggle/question something different in my management."

Alasdair Clayden - Team Manager

"Coaching has been an extremely useful tool that I could make good use of at a really pivotal time in my career. It allowed me to untangle some unhelpful thoughts and remove some less than useful blockers in my thinking. I was able to build clarity and a clear line of sight towards personal and career goals."

"Tom's style was well suited to my needs in that he achieved an appropriate balance of challenge and support helping me achieve my desired outcomes from coaching. Tom was particularly adept at summarising my sometimes convoluted thoughts in a way that allowed me to see clearly what my drivers and blockers were."

"I wobbled a bit in thinking that there might be a standard coaching technique. At a certain point, I wondered if the way my coaching was progressing was 'normal'. I realised that there is not really a 'normal' and that the nature of coaching is to establish your own needs and desired outcomes and to test out coaching to see if it helps. The chemistry meetings are imperative in testing out whether the coaching is likely to succeed."

"Thank you Tom for providing this development opportunity and for the difference it has made for me."

Hazel Penycate - Wellbeing & Relaxation Coach

"Tom built an atmosphere that was relaxed, honest and thought provoking;  it felt comfortable but challenging at the same time. Tom was the utter professional at all times.  Without noticing straight away, other people saw the change in me which was quite a shock to myself, but also very pleasing as it re-enforced the changes happening for the better."    

"Coaching has exceeded all my objectives, more than anything, it has built up my confidence to go into far more challenging situations than before, as well as hitting my goals. This was the only time I've ever invested in myself, on a 1-2-1 basis. Tom made it personalised to me, not a one size fits all approach, so it was very beneficial."

"Following coaching with Tom, my communication skills and self awareness are vastly improved and the feedback I've received from others voluntarily is amazing.  Going forward I feel confident and I am excelling in my new role at the next job level. I couldn't have got my job without Tom's support, guidance and expert coaching, what a brilliant resource the business has in Tom."

"Personally Tom needs to take more credit for how good and effective he is, he was very humble and put the onus on myself. I was very sceptical at first but now a full advocate for this process, thanks to you Tom."

Richard Davis - Deputy Branch Manager

"Tom created an environment that felt safe to be open and honest, was non judgmental and delivered observations in a good way. Tom helped me identify a barrier in our first session that had disabled me for a very long time in my career as well as my personal life, just by listening to the language I used."

"Coaching has provided a totally different experience for me, more personalized and specific to my own personal needs. I feel very lucky to have had an excellent coach who I could easily build trust with, who offered great observations and enabled me to create clear improvements in my own personal performance." 


"Tom - thank you so much! Not only a beneficial experience but also a real pleasure!"  

Adam Duffill - Team Manager

My Coaching Journey

Contact Details

Tom ran a brilliant two day session with the Funding & Strategic Partnerships team at Oxfam. His expert facilitation skills and knowledge of how to create high performing teams meant we had a highly productive and enjoyable two days together as a team. He was highly organised whilst being responsive to emerging ideas in the room. I would highly recommend Tom and hope we work together again soon.